5 days off!

Week commencing: Monday 23rd August

Ive been given 5 days off work, so while I'm off I'm just going to focus on completing my book.

After my meeting with George she agreed to have a meeting with the managers discussing my progress within the store and the kind of support i need. Since that meeting i was able to speak to the toplevels on my floor about taking 10 minutes out of the day just to have a look at my departments Bs3 reports and spend time coaching and evaluating the boys I'm buddying.

So far out of my second chapter i have began filling out the challenge section recording the targets i have set for the boys, i also filled out some evidence as to how i have used my coaching skills amongst the rest of my team.

Becoming a Buddy

Week commencing: Monday 16th august

My second challenge of my book is to actively coach to members of my team who are working on two different competency levels within the business. I have decided to work with 3 members of my team as i feel i can confidently help them all at a fast but effective pace. I have chosen two boys, Charlie and Hassan, who are working on their standard level books and a female named Cynthia, who is working on her Advanced book.

My goals are to get the two boys signed off before my last day at work which is the 24th September. Cynthia however is completing a larger book and it may take a while until she is signed off. However the rare case with Cynthia is that she had actually completed her advanced book already but a past manager had misplaced it. So now she is actually re-completing the book almost by memory but i will be here to support her as her new buddy, therefore she may get signed off before i leave :)

I have got a meeting with George this week and i will discuss with her the misunderstanding that is going on with most of the managers. What i mean by this is that although i should be completing my department challenge with the Petite range most managers are not allowing me to take time away from the shop floor to look at my reports. This is slowing down my progress, so George will need to talk to them individually ensuring that they all give me support.

P.S. I've FINALLY been signed off my first chaper of my Toplevel book :D !!!

Department Specialist

Week commencing: Monday 9th August

This week is going to be a bit of a tough one for me as I've only been roted in for 4 hour shifts each day, so I'm going to have to make the most of my little time spent at work.

Oh! quick update i have been reading my book on most of my journeys to and from work and its coming along well. not so interesting just yet but I'm looking forward to the section about Sesame Street and Blues Clues.

As I'm at work, I've decided to spend my short time focusing on one department and its selling performance. The department i have chosen for my challenge in a later chapter is Petite. What i need to keep an eye on over the next six weeks is the performance of the best sellers and a way to improve the sales on the items that are not selling so well. This is great practise of roles that an office based Top level will be completing. With the results of sales on my department i will then be able to take on the role as a Visual Merchandiser, playing around with the positioning of the items that need to improve on their sales.

chapter 1

Week commencing: Monday 2nd August

Now that i am back at work it's time to concentrate on my Toplevel tasks. After each chapter of my book there are delegated tasks that i have to complete in order for that chapter to be signed off. After having a meeting with the Training manager George she helped me realise that i should really be looking to sign off my first chapter by the end of this week. My first chapter easily enough consisted of me getting a review from my current manager on how well experienced they think i am with each chapter and what they advise me to focus on first.