Fitting the role...

Week commencing: Monday 6th August

This wee i have been given alot of early morning 8-5 shifts. With these shifts i am able to walk around the store with my manager or Top level, whoever opens the store, and go through all the important things that are required to be completed before the store opens.

The first this i learnt to complete was the store open check list. this list includes all the different areas of the store, and you go through it ticking off whether those areas are decent. For instance the list will include whether the store windows are spotless and show the latest trends, if so then you can tick it off. however if on the list it says fitting rooms need to be in a spotless condition and all lights need to be working, and neither can be ticked then a "to-do list" is then drafted up giving us an idea of what needs to be completed before the store opens.


Also this week i was given the chance to run the shop floor by myself and was in charge of the rota. I had to ensure that all staff were in the correct departments, everyone goes on their designated lunch and breaks at certain times, authorising any queries and transactions on the till points, briefing all staff that start their shift on the brand updates and store news and incentives and so on...

I really felt this week that i was getting the most out of Topshop. I felt like i had alot more meaning to the store and was really beginning to get into the brand.